Every pharmacy operates differently. Call volumes vary. Existing phone systems vary. Workflow requirements vary. That’s why we don’t believe in one-size-fits-all pricing for pharmacy AI solutions.
At Pharmasolve, our AI Assistant is designed specifically for New Zealand pharmacies, integrating intelligently with your existing communication processes to reduce missed calls, improve patient service, and ease pressure on your team. Because every pharmacy’s operational environment is unique, we provide tailored pricing based on your specific requirements rather than fixed package pricing.
Implementing an AI Assistant for a pharmacy is not as simple as purchasing a standard software subscription.
To deliver a reliable, secure, and high-performing solution, we first need to understand your pharmacy’s communication landscape. This allows us to ensure the system is configured correctly, delivers measurable value, and integrates seamlessly into your day-to-day operations.
There are several key factors that influence pricing.
Call Volume and Traffic Patterns
The number of inbound calls your pharmacy receives each day significantly impacts system requirements. A pharmacy managing 50 inbound calls per day has very different infrastructure needs compared to one receiving several hundred calls daily. We assess:
Understanding these patterns ensures your AI Assistant is appropriately provisioned to handle patient demand efficiently without overengineering the solution.
Existing Telephony Infrastructure
Pharmacies use a wide range of phone systems, including legacy landline infrastructure, hosted VoIP solutions, cloud PBX systems, and enterprise telephony platforms.
The complexity of integration depends on your current setup. We review:
Some pharmacies can be onboarded quickly with minimal technical work, while others may require customised integration development.
Workflow Requirements
No two pharmacy teams operate exactly the same way. Some pharmacies want the AI Assistant to:
Others may require a more focused deployment.
The scope of functionality directly affects implementation complexity and ongoing operational costs.
Security and Compliance Requirements
Healthcare communication demands exceptionally high security standards.
Our AI Assistant is built with robust security architecture, including encrypted data transmission, secure authentication workflows, protected dashboard access, and compliance-focused operational controls.
Some pharmacies may require additional custom compliance measures depending on organisational policy or group ownership requirements. These considerations can influence deployment scope and pricing.
Included In Every Plan
Rather than asking pharmacies to choose from generic plans, we follow a structured consultation process to provide accurate and transparent pricing.
1. Discovery Conversation
We begin with a short consultation to understand your pharmacy’s operational environment, communication challenges, and objectives.
This helps us determine whether our AI Assistant is the right fit and what level of deployment will deliver the greatest return.
2. Infrastructure Assessment
Our technical team reviews your existing telephony setup and integration requirements.
We identify the most efficient deployment pathway and any technical considerations that may affect implementation.
3. Solution Design
Based on your needs, we configure a recommended solution tailored to your pharmacy.
This includes functionality, routing logic, patient interaction flows, reporting requirements, and implementation scope.
4. Transparent Proposal
You receive a clear pricing proposal outlining:
No hidden fees. No unnecessary features. No guesswork.
Our pricing is built around delivering measurable operational value.
For most pharmacies, the return comes from:
Reduced missed calls
Capture more patient enquiries that would otherwise go unanswered during busy periods.
Lower team interruption rates
Allow pharmacists and staff to focus on dispensing and patient care rather than constant phone interruptions.
Improved patient satisfaction
Provide immediate, consistent responses to common enquiries.
Operational visibility
Gain access to reporting and call insights that identify service bottlenecks and improvement opportunities.
The right implementation often pays for itself through improved efficiency and better patient engagement.
We understand that pricing is an important part of your decision-making process.
However, providing a fixed number without understanding your pharmacy would risk giving inaccurate expectations and could result in recommending a solution that is either overbuilt or underpowered for your needs.
Our approach ensures you receive pricing that reflects your actual requirements and delivers genuine value.
The fastest way to receive pricing is to book a short consultation with our team.
We’ll discuss your current call handling process, assess your telephony infrastructure, and provide a tailored recommendation designed specifically for your pharmacy.
If you’re exploring AI-powered patient communication for your pharmacy, we’d welcome the opportunity to show you what’s possible and provide a clear, customised pricing proposal based on your operational needs.